Pink Elephant Enterprises Privacy Policy

Your privacy is extremely important to us. At Pink Elephant Enterprises, we are committed to protecting and respecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services.

If you have any questions or concerns regarding our Privacy Policy, please contact us:

• Email: info@pinkelephantenterprises.com.au
• Phone: 0452 235 690

By using our services, you agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described.

We may update this policy occasionally to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Last Updated" date will be revised.

• Personal Information:
  This includes your full name, email address, service address, phone number, and billing details. We collect this information when you contact us, make a booking, or request a quote.

• Property Information:
  To provide accurate quotes and tailor our cleaning services, we collect your full address and may review online photos and floor plans of the property. Additional property details, such as size, condition, and location, are required for cleaning purposes.

• Website Usage Data:
  We use cookies and similar technologies to gather information about your interactions with our website. This helps us enhance your browsing experience and improve our services.

We use the information we collect for the following purposes:

• To provide cleaning services and communicate with you regarding your bookings.
• We retain customer contact information, such as phone numbers, to facilitate service recognition and improve customer experience.
• To personalise your experience on our website and offer tailored services.
• To process payments and send invoices.
• To send service updates, promotional offers, or newsletters (only with your consent).
• To comply with legal and regulatory obligations.

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party contractors (e.g., payment processors or our cleaning team) who assist us in delivering our services.

• Legal Authorities: When required by law or to protect our legal rights.

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device to help us analyze website traffic and improve our services. You can disable cookies in your browser settings if preferred..

We take the security of your personal information seriously and implement measures such as encryption and secure servers to protect your data. However, please note that no online transmission is entirely secure, and we cannot guarantee absolute data security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any information.